Troubleshoot slow internet
Updated 1/1/2025
Common checks
- Restart your router and modem/ONT (power off 30 seconds, then on).
- Run a wired speed test from a laptop to isolate Wi‑Fi issues.
- Move bandwidth‑heavy devices off 2.4GHz to 5GHz if available.
- Update router firmware using the vendor app.
Still slow?
Note time of day and affected devices, then contact our team—we can help diagnose further.